Privacy Policy

Effective Date: January 1, 2025 · Last updated: May 2026

At Mmall USA, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data and your corresponding rights. It applies to our website Mmall.us and our mobile application, collectively referred to as the “Platform.” By continuing to use our services after any changes are posted, you accept those changes.

Data Controller

The data controller responsible for your personal information is:

MUST Services LLC (operating as Mmall USA)
Austin, Texas, United States
Email: munir@margallasystems.com

Scope

This Privacy Policy applies to your use of the Mmall website, mobile applications, services, products, and tools (collectively the “Services”), regardless of how you access or use them.

Information We Collect

To provide our Services, we may collect, store, and process the following data:

• Personal Information: name, email address, phone number, shipping and billing addresses, payment information, and account credentials.
• Non-Personal Information: IP address, device ID, device type, geographic location (if permitted), browsing behavior, platform usage, search history, and metadata.

By providing personal information, you consent to its transfer and storage on our servers, which are located in the United States and may be backed up in other jurisdictions in compliance with applicable data protection law.

How We Use Your Information

Mmall USA collects and uses your information for purposes including:

• Processing and fulfilling orders, including shipping and payment.
• Providing customer support and responding to inquiries.
• Sending order confirmations, shipping updates, and account notifications.
• Sending marketing communications (only if you've opted in).
• Improving our Platform through analytics and content personalization.
• Diagnosing technical issues and ensuring platform security.
• Investigating fraud or illegal activity.
• Complying with legal or contractual obligations.

You can opt out of marketing communications at any time using the “unsubscribe” link in our emails.

Sharing of Information

We may share your information with:

• Service providers that help operate our Platform (payment processors, shipping carriers, email providers, analytics services).
• Law enforcement and regulatory authorities when required by law.
• Other parties with your explicit consent.

We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to enhance your experience. Cookies help personalize content, remember your preferences, save login state, and analyze user interaction. Third-party cookies (e.g., from advertising or analytics partners) may collect information independently; their practices are governed by their own policies.

You can disable cookies through your browser settings, though some features of the Platform may not function properly without them.

Your Rights

Depending on your state of residence (such as California, Colorado, Virginia, Connecticut, Utah, and others with consumer privacy laws), you may have the right to:

• Request access to a copy of your personal data.
• Request correction or updates to your data.
• Request deletion or de-identification of your personal information.
• Withdraw your consent at any time.
• Opt out of the sale or sharing of your personal information.
• Object to processing based on legitimate interests.

To exercise any of these rights, contact us at munir@margallasystems.com. California residents can also visit our Your Privacy Choices page.

We will retain personal information only as long as necessary for legal or operational reasons. De-identified data may be retained indefinitely.

Security

Mmall USA uses industry-standard security measures — including SSL encryption, secure data storage, and access controls — to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security against force majeure events such as cyberattacks, unauthorized access, or system failures.

Third-Party Links

Our Platform may link to external websites or apps. These are governed by their own privacy policies. Mmall USA is not responsible for the content or data practices of external platforms.

Children's Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover that we have collected information from a child under 18, we will delete it promptly.

Changes to This Privacy Policy

Mmall USA reserves the right to modify this policy as needed. Please check this page regularly. Continued use of the Platform indicates your acceptance of any changes.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or how your data is handled:

MUST Services LLC (Mmall USA)
Austin, Texas, United States
Email: munir@margallasystems.com