Payments & Shipping

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Payments & Shipping

Q. What payment options do I have?

A. You can select your preferred payment method at checkout.

We accept the following payment methods:

  • For local transactions (United States of America):

    • Visa

    • MasterCard

    • PayPal

  • For international transactions:

    • PayPal

    • JCB

    • Discover

    • American Express

    • Diners Club

    • Boleto

Q. Is it safe to use my credit/debit card to make payments?

A. Yes, shopping at Mmall is safe and secure. All payment information is processed through a fully encrypted and secure platform. Your data is kept confidential and accessed only by authorized personnel.

Q. What should I do if my payment fails?

A. If your payment fails:

  • Ensure the payment details entered are accurate.

  • If the amount has been debited from your account but the order hasn't been confirmed, the amount will be refunded to your bank account within 7 business days.

For any assistance, contact our support team:

  • 📧 info@mmall.us


  • Please include your order number for quick resolution.

Shipping Destinations:

We ship internationally to most countries.

Shipping Times:

  • Local Orders (USA):

    • Delivery time: 2 to 5 business days

    • Orders are shipped within 24 business hours of confirmation.

  • International Orders:

    • Delivery time: 5 to 7 business days

    • We ship via leading international couriers: DHL, FedEx, or UPS

    • Orders are dispatched within 24 business hours after receiving payment confirmation from our payment gateway.

Note: Shipping time may vary depending on your location, chosen shipment method, and customs clearance process.

Shipping Cost:

  • USA:

    • For orders below this amount, shipping charges will be calculated based on your location and displayed at checkout.

     

  • International:

    • Shipping charges vary based on destination and will be calculated at checkout.

Shipping Updates:

Once your order has been dispatched, you’ll receive a Tracking ID via email.

You can use this Tracking ID to monitor the progress of your shipment by visiting the website of the respective courier partner.

For help with shipping status, contact:

International Taxes & Customs:

For all international orders:

  • Customers are responsible for paying any applicable customs duties, VAT, or other local taxes.

  • Cross-border shipments may be subject to inspection by customs authorities, as per their discretion.